A Pre-approval or Claim may be in these states as it moves through the process.
Note that these are the default status names - you have the opportunity to rename them to suit your internal business processes. For more information, see Customizing MDF Transaction Statuses.
| Status | Description | Available Actions for Supplier |
|---|---|---|
| Draft (portal only) | The transaction has been created but not submitted to the supplier. | n/a |
| In Review | The partner request is new, or a partner has responded to a request for more information from the supplier. It is an action item for the supplier to review this record (Pre-approvals only). |
Request Info Pre-Approve Request Deny |
| Waiting for Info from Partner | The supplier has used the Request Info button and is in a holding pattern until the partner replies with more information. | Submit for Review |
| Pending Proof | Supplier has requested proof of performance or receipts etc. from the partner for their event (Pre-approval only). | Submit for Partner |
| Submitted | The partner has submitted their proof of performance or receipts for a pre-approved transaction, or provided more information. |
Request Info Approve Deny |
| Approved | The supplier has reviewed the transaction and any proof of performance/receipts for an event, and authorized the transaction for payment. | No actions, but supplier can edit the transaction. |
| Denied | The transaction was declined by the supplier. | No actions, but supplier can edit the transaction. |
| Cancelled | The partner created a transaction but chose to not proceed. | No actions, but supplier can edit the transaction. |
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