Email Suppression

Administrative Permission Required

Administrative permission is required to access the Unifyr One Settings. For more information, contact the Administrator of your account or your Unifyr One point of contact.

Overview

The Email Suppression list contains email addresses that are permanently excluded from all of your partners’ contact lists (global suppression). Emails and domains on this list will not receive future emails from your partners. For example, you can upload your company’s global email blacklist to ensure your partners are not using your branded content to contact individuals who have requested to be removed from your distribution lists.

On the partner side, if you upload an email address or domain to your Email Suppression list and a partner has a matching contact in their list, the contact will be ‘Unsubscribed’ from the partner’s contact list.

Contents

Click on the + to expand the instructions for the desired task.

View the Suppression List

Navigate to   > Settings > Email Suppression.

The list contains two tabs with the following information:

• Emails
  • Email Address
  • Date Added
• Domains
  • Email Address
  • Date Added

Add/Remove Email Addresses to/from the Suppression List

1. Navigate to   > Settings > Email Suppression.
2. Click Add.
3. In Add email address, enter the email address you’d like to suppress.
4. Click Add.

To remove an email address from the Email Suppression list, click the trashcan icon (  ) to the right of the email listing. You're asked to confirm that you want to remove the email address - click Remove to proceed.

Add/Remove Domains to/from the Suppression List

1. Navigate to   > Settings > Email Suppression.
2. Click Add.

3. In Add email domain, enter the email domain you’d like to suppress.

   Domains are usually in this format: testdomain.com, 123.org, etc.

4. Click Add.

To remove an email domain from the Email Suppression list, click the trashcan icon (  ) to the right of the domain listing. You're asked to confirm that you want to remove the domain - click Remove to proceed.

Bulk Upload Emails and Domains to the Suppression List

You can import a .CSV file of multiple email addresses and domains and add them to the Email Suppression list in a single action.

1. Prepare your .CSV file for import.

   The .CSV file should contain the list of email addresses and/or domains in a single column. Start inputting the email addresses and/or domains from the second cell (A2).

   If you start the data in the wrong cell, Unifyr One will present the message <filename>.csv does not appear to contain any data when you try and import the file. You may need to add some arbitrary text in the A1 cell to ensure your data starts in A2 when saving the .CSV.

   Here is an example of a properly formatted CSV file:

   

2. Navigate to   > Settings > Email Suppression.
3. Click Upload CSV.

4. In Import Emails and Domains, click Select File to choose the .CSV file to import.

   

5. [Optional] Enable the Overwrite existing data option if you want to erase all the email addresses and domains that are currently in the list and use the new information instead.
6. Click Import.

7. A message confirms that the system is processing your file.

   

8. Once the import is complete, a message confirms that status of your upload.

   

   • Total Records: The number of entries extracted from your file.
   • Processed: The number of entries uploaded.
   • Duplicated: The number of entries that are already in your Email Suppression list. These duplicate entries will not be reuploaded.
   • Errored: The number of entries that were formatted incorrectly and could not be uploaded.
9. Refresh the Email Suppression page to see your new results.

To remove an email or domain from the Email Suppression list, navigate to the correct tab, and click the trashcan icon (  ) to the right of the email or domain listing.