Viewing Performance of Partner Communications

Unifyr One tracks metrics for your To-Partner Communication emails and pop-ups. When an email has been sent (status Completed), or a pop-up has been published (status Published), you can get this data about it:

Emails

• Sent - Number of emails sent
• Opens - Number of emails opened
• Clicks - Number of total hyperlink clicks within your email (the Manage your notification settings link is not included in this count)
• Bounces - Number of email sends that could not be completed.

Pop-ups

• Read - Number of partner users that have clicked Mark as read on the pop-up.
• Unread - Number of partner users that have not read the pop-up or have clicked Remind me later.

The data is shown at the top of the email/pop-up. To view statistics, go to Partner Management > Communication > Emails & Pop-ups and select a communication from the list to open it. Metrics appear at the top of the page.

To export the statistics for an email/pop-up, click   > Export Data.