Emails and pop-ups can be at one of these statuses:
| Parameter | Description |
|---|---|
| Draft | Leave your communication in this status until you are ready to schedule or send the communication to your partners. |
| Scheduled | The communication is set to be published/sent on a future date/time. A scheduled email can't be edited. You must click Return to Draft to bring the email back to Draft status before making any edits. Pop-ups can be edited while scheduled, except for the To section. If you need to add a Partner Group to a pop-up after it has been scheduled, you can either click Return to Draft and add the additional Partner Group, or create a copy of the pop-up for the additional Partner Group. |
| Sending (Email Only) | The email is currently being sent. When an email reaches its scheduled start time, the process of sending it begins. If Send when published is selected under Schedule, the email will send 5 minutes after you click Send Now. It’s not possible to edit or delete the email when it is at Sending status. |
| Published (Pop-up only) | The pop-up has been published to the partner portal. When a pop-up reaches its scheduled start time, it's displayed to partners on the portal. You can edit a published pop-up, except for the To section and the start date. |
| Completed | The email has been sent. The pop-up has reached its end date. |
Comments
Please sign in to leave a comment.