Disabling / Enabling a Partner's Portal Access

Disabling partner access makes the partner inactive and removes their access to the portal and your content. No notifications are sent when the disable/enable option is used.

To disable/enable portal access for a partner:

  1. Navigate to Partner Management > Partner ExplorerPartner Accounts tab.
  2. Find the partner you want to update, and click on their name to open their record for edit.
  3. On the left-hand sidebar, choose Profile.
  4. Click Disable Portal Access or Enable Portal Access as appropriate (depending on the partner's current setting). 
  5. Click OK.

admin_partner_profile_enable_portal_access.png

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.