Managing a Partner's Addresses

All addresses set for a partner are listed in their Partner account, for example:

  • Primary account address - configured during implementation
  • Additional addresses - added by the partner to their portal profile, to appear in the Partner Locator

You can view, add, edit, and delete addresses in the account.

To edit or delete existing addresses:

  1. Navigate to Partner Management > Partner Explorer > Partner Accounts tab.
  2. Click the partner name from the list. 
  3. On the left-hand sidebar, choose Addresses. The list of addresses for the Partner is shown. The primary address is identified with an icon.

    admin_partner_addresses.png

  4. Click on the address in the list to open it for edit.
  5. Make changes as required, then click Save once your edits are complete.

    Alternatively, click Delete Address to remove the address.

    Note: It's not possible to delete the primary address.

    admin_partner_addresses_edit.png

To add a new address:

  1. Navigate to Partner Management > Partner Explorer > Partner Accounts tab.
  2. Click the partner name from the list. 
  3. On the left-hand sidebar, choose Addresses.
  4. Click Add Address in the top right-hand corner.
  5. In the Create New Address page, fill out the required fields: Address 1, City, Country
  6. Once you’ve completed the fields, and any optional fields, click Save.

    To undo this action, click Cancel.

    admin_partner_addresses_add.png

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