Deactivating / Reactivating Partner Users in Bulk

You can deactivate or reactivate multiple partner users simultaneously, across multiple partners if required.

To access the options, you must have selected at least one item in the Users list. If no users are selected, the options are grayed out.

Note

Note: You can deactivate/activate a maximum of 1000 accounts with these actions. To deactivate/activate more than 1000, repeat the action as required.

To deactivate multiple active user accounts:

1. Navigate to Partner Management > User Explorer.

2. Click the checkbox next to the active partner user(s) from the list whose accounts you want to deactivate.

   Alternatively, click the checkbox at the top of the leftmost column to select all accounts in the list.

3. Click ... > Deactivate Users.

4. You are asked to confirm that you want to deactivate the selected partner users. Type DEACTIVATE in the box to proceed, then click Type DEACTIVATE to confirm.

   

5. Unifyr One confirms when the action is complete.

To activate/reactivate multiple inactive user accounts:

1. Navigate to Partner Management > User Explorer.

2. Click the checkbox next to the inactive partner user(s) from the list whose accounts you want to activate.

   Alternatively, click the checkbox at the top of the leftmost column to select all accounts in the list.

   Tip: Use the Status filter for the list to find your inactive user accounts.

3. Click ... > Activate Users.
4. You are asked to confirm that you want to activate the selected partner users. Click Continue to proceed.
5. Unifyr One confirms when the action is complete.

A welcome email is not automatically sent to activated users. You have these options if you want to let a user know that you've activated/reactivated their account - go to the user's details:

• For users who have previously logged in to Unifyr One: Send Password Reset Email
• For users who have never logged in to Unifyr One: Send Welcome Email