Configuring Suggested Prompts for Ask IQ

As a supplier, you can present up to 5 suggested prompts to your partner users that have Ask IQ enabled in their partner portal. The suggestions allow to you help your partners use Ask IQ effectively, and guide them to the information and content you recommend.

1. Go to   > Settings > AI Settings.
2. Navigate to the Advanced Settings tab in the left sidebar.

3. In Prompt Suggestions, click  in the blank suggestion bar.

   

4. Enter the prompt in the field - up to 100 characters in length.

   

5. Click to confirm the prompt.
6. Click Save.

The suggestions are shown to partner users when they start a new conversation with Ask IQ. They can type / into the Ask IQ anything field at the bottom of the window, at any time, to reveal your prompts.

The user can click a prompt to use it.

To update an existing suggested prompt, click next to it in the Prompt Suggestions list. Make the required edits then click to save the change.

To remove a suggested prompt from Ask IQ, click the X next to it in the Prompt Suggestions list.