Viewing Geocoding of a Partner's Address

Addresses are converted to a set of coordinates, so they can be displayed with accurate map location/distance information in a Partner Locator. The coordinates, and the current status of the conversion, are displayed in the Addresses area of a Partner account:

 

To view the geocoding of an address:

1. Navigate to Partner Management > Partner Explorer > Partner Accounts tab.
2. Click the partner name from the list. 
3. On the left-hand sidebar, choose Addresses.

4. Go to the Lat/Long column. The coordinates of the address are shown, if a successful conversion has been completed.

   Alternatively, the field could show one of these values:

   • Pending - conversion not completed

     The conversion process runs every 2 hours

   • Incomplete Address - insufficient detail to carry out a conversion

     Country and City and either Address 1 or Zip Code are required.

   • Failed - conversion complete and unsuccessful
   • n/a - Coordinates are empty and address will not be geocoded (for example, if a partner is not selected by a Partner Locator)

For more information about Partner Locators, see About Partner Locators.